Equipping construction machines with a digital voice has brought a new level of productivity to an international energy project piping gas from the Caspian Sea to Europe.

The project; TAP, is scheduled to cost 4.5 billion euros and covers 878 km both onshore and under the sea, from Greece to Italy. French-based international pipeline contractor SPIECAPAG is carrying out the onshore work of 187 km across Greece and 215 km through Albania. When complete, the pipeline will open up a huge new source of natural gas to markets across the whole of Europe.

For a project of this size every second counts – and being able to avoid machine breakdowns is of vital importance. But TAP has been able to report zero engine failures on one sprawling stretch of pipeline in Albania, partly thanks to the introduction of a suite of telematics on every Volvo machine operating across the region.

Since September 2016, Proactive Monitoring has been active on all 91 of TAP’s new machines in Albania (eight EC300DL excavators, 57 EC380D/El excavators, 16 EC480D/ELs excavators and 10 A30F articulated haulers). Proactive Monitoring, an intelligent telematics system provided by Volvo Construction Equipment (Volvo CE) allows its machines to communicate with workers on and off site. It works behind the scenes to monitor all aspects of machine health, sift through thousands of codes and alarms and highlight only the most relevant.

“We have tremendous support from our Hub West Aftermarket Team, as well as our local dealers T&C and Saracakis,” says odrigo Konda, Director of Global Key Accounts at Volvo CE. “The combination of having local technicians on site, a stock of spare parts and the right training to cope with any challenge allows us to efficiently manage this large fleet. But Proactive Monitoring was the icing on the cake to make sure our local team was able to immediately investigate and pinpoint any problem. SPIECAPAG is impressed that we are able to spot and fix the problems so quickly and secure maximum uptime for their fleet.”

“The ambition has always been to improve dealer efficiency,” says Abhijit Menon, Product Manager for the Proactive Monitoring Service. “Traditional monitoring systems risk information overload, making it almost impossible to work through all the monitoring signals and error codes – and spot the issues that really matter. Instead the dealer can now provide a complete one-stop-shop solution for data management.”